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· Customer Self-Service How can we help you? Please do not include any personal information such as your account number, password or email. Contact Centre wait times This article is for the following products: We're experiencing very high volumes of calls into our contact centres and wait times are around an hour.
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0345 606 7687 - 8 AM to 6 PM Monday to Friday, 8 AM to 3 PM Saturday and 10 AM to 1 PM Sunday 0800 756 0800 8 AM to 6 PM Monday to Friday
How can we help you? Please do not include any personal information such as your account number, password or email. I'm worried about fraud on my account, what should I do? This article is for the following products: If you're worried about fraud or you think your card may have been used fraudulently, please contact us as soon as possible.
Virgin Money Australia, a division of Bank of Queensland Limited ABN 32 009 656 740, Australian Credit Licence 244616 ("BOQ"), promotes and distributes the Virgin Money Credit Cards ("Credit Cards"). National Australia Bank Limited ABN 12 004 044 937 Australian Credit Licence 230686 ("NAB") is the credit provider and issuer of the Credit Cards.
Use sort code 40-64-25, bank account number 41320424 and quote your 16 digit credit card number as the reference. All of our phone lines are working. At busy times it can take up to 1 hour to connect to a colleague. • Please only contact us if you have waited longer than 15 working days.
Redi is Virgin Money's digital host, available 24/7 for credit card customers in our mobile app. Redi provides instant answers to questions about your credit card and helps with the day-to-day management of your account. It can help with everything from managing your card, requesting a money or balance transfer, managing your credit limit ...
Getting Started. We're here to help you get setup with your credit card. Find out more. Manage my account. Moving Money. Find out about the great features of your credit card. Find out more. Challenging Times. Giving you the help you need when things seem tough, we've got you.
You can change your home address and landline number in the Virgin Money Credit Card app. Just go to the top right hand corner and click on your profile for your options. Your home address will be changed immediately, however any correspondence recently produced may be sent to your previous address. To update your mobile or email address please ...
Staying Safe Online Our guide to reporting suspected fraud and keeping your money safe. In this guide Report Suspected Fraud Staying safe online Take Five to stop fraud How we're protecting you How you can protect yourself Learn about different types of fraud
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Call 1800 131 450 and request 02 9060 5457 Customer detail verification I've been contacted by Virgin Money. How do I know it's genuine?
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We're there for you at any hour. This page gives you all the contact info you need for Virgin Travel Insurance. If you're here after hours and need some help, visit our FAQs section. Important information
Customer Number Reveal. 1 Account details. 2 UK mobile. 3 Number sent.
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